Verify the read/write permissions of the PST file. Close all programs that may have access to the PST file, such as MS Outlook, antivirus tool, etc.
If the Inbox Repair tool freezes or stops responding, check if any other program is accessing the PST file. If it’s larger than 2 GB, you can install an advanced third-party PST repair software, such as Stellar Repair for Outlook to repair the file. To verify the size of the PST file, right-click on the file and select Properties. If the PST file is larger than 2 GB, the Inbox Repair tool may not work. After locating the tool, double-click on it to launch and repair the file. Do not download the program from any website as it could be malware disguised as an Inbox Repair tool (ScanPST.exe). The tool is usually located in the MS Office installation directory in the Program Files or Program Files(x86) folder. Follow the below solutions to check and troubleshoot the issues: When the Inbox repair tool fails to repair the corrupt PST file, then you can try to troubleshoot the issues. What to do when the Inbox Repair Tool Fails? In addition, it may fail if the PST file you are trying to repair is locked or accessed by some other programs on your system.Īdditional Tips: Click here to read the Microsoft Outlook inbox repair tool not responding issue. It cannot repair encrypted or password-protected PST files.ĭue to these limitations, the tool may fail to repair the PST file.
It cannot repair severely corrupt PST files.The Inbox Repair tool has certain limitations, such as: In this article, you will learn the ways to fix the issues with the tool and repair PST file when Inbox Repair tool fails. But the tool sometimes stops responding or fails. However, Microsoft Outlook comes with an in-built utility - Inbox Repair Tool or Scan PST - to fix minor corruption issues in PST files.
You may encounter PST errors when the PST file gets corrupted or damaged.
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